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New Labels and New Packing Material

First off, we have pretty much done away with our old paper labels that we once banded the soaps with. We have transitioned to a much smarter looking glassine (wax paper) bag that is individually labeled for each soap. These are good for multiple reasons and have been very well received.

Also, in December of this year we began packing all of our orders with shredded cardboard instead of packing peanuts. I may have missed one, but I don’t think so.

For those who don’t know, I have been huge into composting the last few years, turning just about every shred of paper or cardboard I can into dirt — even requesting material from others. The amount of trash and recycle I create in a month is incredibly low, especially since I try to buy whole foods in bulk, make most of what I eat from scratch, have access each year to two bountiful gardens, drink a lot of plain water (from a well), and try to reuse glass jars as much as I can. Okay, so I’m into all this.

What was exciting though was to hear one of our customers say that they LOVED the new packing material. She said that it was going straight to her flower garden. Yes!

The simple things that excite…. love it.
❤️

John

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Regarding a Choice of Free Shipping

A quick note…
After a recent software upgrade to the website, “Free Shipping” is now offered as an option when you go to Checkout, instead of just applying it automatically like it used to (assuming of course that you have met the dollar requirement). Naturally, there would be no reason to not choose free shipping when it is offered, but the fact that there is a choice at all is admittedly confusing. Some customers have chosen to still pay the $4.95 for shipping, either out of confusion or generosity, and they received a free bar of soap with their order.

The software that we use indicates that this is not a bug, but a feature, and offers a convoluted way to resolve the issue by rewriting some code. In anticipation of a patch being made available I have not yet invested the time to fix this myself, and continue to ask for your patience while we work through this glitch.

If Free Shipping is offered, then by all means choose it. Anyone who chooses to pay for shipping, accidentally or otherwise, will receive a free bar of one of our bestselling soaps — one that we want you to try.

As always, thanks for your business!
John